Contact Us

Customer Service & Sales

To place an order, ask about MakerBot products and services, or to check the status of an existing order, contact our Sales Team at sales@makerbot.com or call 347-334-6800. You can also place an order through our online store, or check on your existing order by logging into your account.

To inquire about becoming a distributor with MakerBot, email distributor@makerbot.com.
For reselling, email reseller@makerbot.com.


sales@makerbot.com
distributor@makerbot.com
reseller@makerbot.com
347-334-6800
PHONE HOURS:
Monday – Friday
9am – 9pm EDT
Saturdays
9am – 6pm EDT


Technical Support

MakerBot customers in need of technical assistance with their MakerBot Desktop 3D Printer, MakerWare, or other MakerBot products and services can open a ticket with our Support Team by emailing support@makerbot.com.

Extensive documentation and troubleshooting information, including helpful videos, are available on our Support site.


support@makerbot.com
347-334-6800


Marketing & PR

To inquire about promotional or partnership opportunities with MakerBot, schedule an interview, or to get in touch with MakerBot for press related matters, contact our Public Relations Team at pr@makerbot.com.


pr@makerbot.com
347-334-6800


Retail Store

To contact the MakerBot Stores:
New York City, NY: email makerbotstore-nyc@makerbot.com, or call 347-457-5758.
Greenwich, CT: email makerbotstore-greenwich@makerbot.com or call 203-297-6175.
Boston, MA: email makerbotstore-boston@makerbot.com or call 617-307-7828.


NYC Store
347-457-5758
Greenwich Store
203-297-6175
Boston Store
617-307-7828


Feedback

MakerBot is a rapidly growing company rooted in the most passionate, knowledgeable 3D printing community in the world.

You can share your feedback with us at thoughts@makerbot.com.


thoughts@makerbot.com
347-334-6800