Customer Service & Sales
To place an order, ask about MakerBot products and services, or to check the status of an existing order, contact our Sales Team at [email protected] or call 347-334-6800. You can also place an order through our online store, or check on your existing order by logging into your account.
EXTENDED HOLIDAY SALES
PHONE HOURS: 9am-9pm EST
MakerBot customers in need of technical assistance with their MakerBot Desktop 3D Printer, MakerWare, or other MakerBot products and services can open a ticket with our Support Team by emailing [email protected].
Extensive documentation and troubleshooting information, including helpful videos, are available on our Support site.
Marketing & PR
To inquire about promotional or partnership opportunities with MakerBot, schedule an interview, or to get in touch with MakerBot for press related matters, contact our Public Relations Team at [email protected].
To contact the MakerBot Stores:
New York City, NY: email [email protected], or call 347-457-5758.
Greenwich, CT: email [email protected] or call 203-297-6175.
Boston, MA: email [email protected] or call 617-307-7828.