Contact Us

Customer Service & Sales

To place an order, ask about MakerBot products and services, or to check the status of an existing order, contact our Sales Team at or call +1347 334 6800. You can also place an order through our online store, or check on your existing order by logging into your account.

To inquire about becoming a distributor with MakerBot, email

For reselling, email

Technical Support

MakerBot customers in need of technical assistance with their MakerBot Desktop 3D Printer, MakerWare, or other MakerBot products and services can open a ticket with our Support Team by emailing

Extensive documentation and troubleshooting information, including helpful videos, are available on our support site.

Marketing & PR

To inquire about promotional or partnership opportunities with MakerBot, schedule an interview, or to get in touch with MakerBot for press related matters, contact our Public Relations Team at


MakerBot is a rapidly growing company rooted in the most passionate, knowledgeable 3D printing community in the world.

You can share your feedback with us at

Retail Stores

For more information about in-store events, directions and hours, check out our MakerBot Retail Stores page, or contact your store directly.

New York, NY

298 Mulberry Street
New York, NY 10012


Mon-Sat 12-7pm
Sun 12-6 pm

+1 347 457 5758

Greenwich, CT

72 Greenwich, Avenue
Greenwich, CT 06830


Mon-Wed & Fri-Sat 10am-6pm
Sun 11am-5pm

+1 203 297 6175

Boston, MA

144 Newbury Street
Boston, MA 02116


Mon-Sat 10am-7pm
Sun 11am-6pm

+1 617 307 7828
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