Contact Us

Customer Service & Sales

To place an order, ask about MakerBot products and services, or to check the status of an existing order, contact our Sales Team at [email protected] or call +1347 334 6800. You can also place an order through our online store, or check on your existing order by logging into your account.

To inquire about reselling or distributing MakerBot products, please click here.

  • +1347 334 6800

  • Mon – Fri 9am – 9pm EDT
  • Sat 9am – 6pm EDT

Technical Support

MakerBot customers in need of technical assistance with their MakerBot Desktop 3D Printer, MakerWare, or other MakerBot products and services can open a ticket with our Support Team.

Extensive documentation and troubleshooting information, including helpful videos, are available on our support site.

Retail Stores

For more information about in-store events, directions and hours, check out our MakerBot Retail Stores page, or contact your store directly.

New York, NY

298 Mulberry Street
New York, NY 10012


Mon-Sat 12-7pm
Sun 12-6 pm

+1 347 457 5758

Greenwich, CT

72 Greenwich, Avenue
Greenwich, CT 06830


Mon-Wed & Fri-Sat 10am-6pm
Sun 11am-5pm

+1 203 297 6175

Boston, MA

144 Newbury Street
Boston, MA 02116


Mon-Sat 10am-7pm
Sun 11am-6pm

+1 617 307 7828

12 months special financing on new
MakerBot 3D printer hardware purchases
with Dell Preferred Account on

Limited-time offer for qualified customers.
Offer Details

12 months special financing on new MakerBot 3D printer hardware purchases is a no interest if paid in full by November, 2015 financing promotion. Interest will be charged to your account from the purchase date if the purchase balance is not paid in full by your payment due date in November, 2015 or if you make a late payment. Minimum monthly payments are required during the promotional period. If not paid by end of promotional period, account balance and new purchases will be subject to the Standard APR rates, which range from 19.99% - 29.99% variable APR, as of 8/30/2014, depending on creditworthiness. Offers subject to credit approval and may be changed without notice.

Dell Preferred Account offered to U.S. residents by WebBank, who determines qualifications for and terms of credit. Promotion eligibility varies and is determined by WebBank. Taxes, shipping, and other charges are extra and vary. Payments equal 3% of your balance or $20, whichever is greater. Minimum Interest Charge is $2.00.

All products in your cart at the time of purchase will qualify for the special financing promotion if purchased with Dell Preferred Account between 11-26-2014 through 12/30/2014.

New MakerBot 3D printer hardware purchases are eligible! Refurbished and/or used purchases do not qualify for promotions. Eligible e-value/order codes: A7516721, A7629818, A7598495, A7617635.

What can we help you with today?
I want to chat with Sales.
I have a question about an existing order.
I have a technical question about my device.
Existing Orders
For faster service, enter your order number
(found in your confirmation e-mail)