LAST DATE UPDATED: May 25, 2018
Table of Contents
- TYPES OF INFORMATION WE COLLECT
- INFORMATION YOU PROVIDE TO US
- INFORMATION WE COLLECT FROM YOU
- THE WAY WE USE PERSONAL INFORMATION
- PUBLICLY AVAILABLE INFORMATION
- AGGREGATED ANONYMOUS INFORMATION
- OPTING OUT
- YOUR RIGHTS
- LINKS TO AND INTERACTION WITH THIRD PARTY PRODUCTS
- CHILDREN’S PRIVACY
- OUR “DO NOT TRACK” NOTICE
- RETENTION OF YOUR PERSONAL INFORMATION
- CONTACT US
Generally speaking, MakerBot receives information because:
- You have provided it to us;
- We collect it from you; and/or
- Third parties we engage (such as data analytics providers) collect it from you on our behalf. This happens in cases where we use or deploy third party tracking technology, or where we otherwise give these third parties access to the Site, Software, and other technology. So where we describe below in section 4 (Information We Collect From You) the ways in which we collect information from you, you acknowledge that such collection may also be carried out by third parties. These third parties may have their own privacy policies that they also adhere to.
3. TYPES OF INFORMATION WE COLLECTWe collect both Personal Information and non-personal information, such as Anonymous Information, about our Users. “Personal Information” is information that can be used to contact or identify you, such as your full name, email address, phone number, payment method and profile picture, as well as information that is linked to such Personal Information. “Anonymous Information” is information that is not linked to your Personal Information, cannot be used to contact or identify you and is not linked to information that can be used to do so, such as Personal Information. Anonymous Information includes passively collected information about your activities on the Site or on the Services or using our Software, such as usage data, to the extent that information is not linked to your Personal Information.
4. INFORMATION YOU PROVIDE TO USYou may provide Personal Information to us in the following ways:
5. INFORMATION WE COLLECT FROM YOUWe collect Personal Information and other non-personal information, such as Anonymous Information, from you in the following ways:
- to estimate MakerBot’s audience size and usage pattern and perform other analytics;
- to store information about your preferences and so allow MakerBot to customise the Site and/or Services according to your individual interests;
- to continually improve MakerBot’s services; and
- to recognise you when you return to the Site.
The help function in the menu of most browsers explains how to prevent your browser from accepting cookies, how to signal to your browser about the reception of a new cookie and also, how you can erase all collected cookies as well as how to block all future ones. We remind you however that, in the event of limited cookie settings on your computer, you may not be able to use all functions of our Site to the fullest extent possible.
5.3 Analysis Tools and Internet Technologies. The legal basis for the processing of your data along with collective analytical tools and internet technologies is our rightful interest towards an analysis of the activities on our website and Users’ behaviour on the Site, as well as our interest (and the interest of third parties) in the inclusion of personalized advertisement suited to your interests.
5.4 Google Analytics. This Site uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics makes use of so-called cookies as mentioned before, text files stored on your computer that allow an analysis of your use of the website. In principle, the information about your use of our website as displayed by the cookie is transferred to and stored on the Google server in the United States. We activated a so-called IP anonymization on this website, which means that Google shortens the IP addresses from within EU Member States or from other EEA treaty states before they are exported to the United States server. Only in exceptional cases, the full IP address may be transferred to the United States Google server before it is shortened in the United States.
As instructed by this Site’s operator, Google will use the information for the purpose of analysing your use of our Site, to compose reports on the activities on our Site and to provide further services to the website’s operator related to the use of the website and the internet. The IP address that is transferred by your browser and that is shortened before storing for the purposes of Google Analytics will not be added to other Google data. You can prevent the storage of the cookies through the applicable settings of your browser software, however we remind you that, in certain instances, this may cause that you will not be able to use all functions of our Site to the fullest extent possible.
5.5 Retargeting. This website makes use of retargeting technologies that are administered by other operators. Through retargeting, users of our partners’ websites, who were interested in our Site and in our Services before, can be approached with personalized advertisements. Studies show that the inclusion of personalized advertisements that are related to people’s actual interests are more appealing to the user than advertisements without any personal connection. Through retargeting, the incorporation of advertisements is based on the analysis of cookies that display earlier user’s conduct. Of course, no personal information is stored in this process and, obviously, the use of retargeting technology occurs in compliance with the legal provisions on data protection. If you do not consent to this mode of advertisement, you can deactivate cookies and/or delete existent cookies through your browser settings. You can do so by following the instructions under “Cookies”. You can revoke the cookies-based analysis with altering consequences for the future by saving a cookie opt-out on your personal device in accordance with the aforementioned instructions.
5.6 More Internet Technologies. As mentioned before, this website collects and stores information on the visitors’ surfing conduct in an anonymized way, through the use of various internet technologies. This data is saved to your computer through cookies and enables us to analyse your anonymized surfing conduct, for instance: a user’s city of origin, the type of browser and operating system he or she uses and the pages he visited on the internet. This data can in no event be used to personally identify the visitor of our webpage. The stored data are only used to improve our product and service. Therefore, all IP addresses are shortened and thus processed in an anonymous way. It is not used in a different way or disclosed to third parties. You can generally revoke your consent for the collection, processing and the use of data by a analytics or retargeting technologies commissioned by this website, with altering consequences for the future. It will save a cookie opt-out to your device. This revocation will remain effective as long as you do not erase this cookie.
5.7 Click Stream Data. As you browse the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes called “clickstream” data, can be collected and stored by a web site’s server. Clickstream data can tell us the type of computer and browsing software you use, the address of the web site from which you linked to the Site, and in some instances, your e-mail address. We may use clickstream data to determine how much time visitors spend on each page of the Site and how they navigate through the Site. We will only use this information to improve the Site.
6. THE WAY WE USE PERSONAL INFORMATION
Typically these will include:
6.1.1 processing which is necessary for a contract we have entered, or are entering, into with you – for example, processing payment information in relation to purchases via the Services;
6.1.2 processing which is based on your consent – for example, when you voluntarily provide us with your contact information so that we can respond to a query you have raised with us;
6.1.3 processing which is within our legitimate interests as the operator of the Site and Services – for example, associating browser generated information with your use of the Services so that we can tailor or improve the Services for you;
6.1.4 processing which is necessary to comply with our legal obligations; and
6.1.5 processing which is necessary to protect our rights and interests.
6.2.1 To generally provide you with the Services
6.2.2 We will use Personal Information to:
184.108.40.206 administer and provide the Site and Services to you;
220.127.116.11 further develop and improve the Site and Services;
18.104.22.168 show certain Company Account information and/or Public Profile such as your user name and profile photo when you post on the Site;
22.214.171.124 allow you to share digital content, including designs files for printable objects with other Users;
126.96.36.199 combine your information across our different Services, such as, for example, applying your shipping information from one Service to another to make it easier for you to fill in;
188.8.131.52 send you updates, promotions, offerings, or other news of/about the Site, Services and/or MakerBot;
184.108.40.206 respond to communications with you;
220.127.116.11 offer customer support;
18.104.22.168 identify or authenticate your access and use of the Site or Services; and/or
22.214.171.124 send you updates and marketing information related to our products and services, subject to any consents required under local laws.
6.4 Transfer to Third Parties. The Services may not be hosted by us. All or some of the hosting may be done by third party service providers that we engage. This means that data you provide us or that we or third parties collect from you (including any Personal Information), may be hosted with such third party service providers on servers that they own or control. Regardless of where such third party service providers are located (some of which may be located in the United States), their servers may be located anywhere in the world (including the United States). Your data may even be replicated across multiple servers located in multiple countries.
We send or otherwise share Personal Information to/with various third parties that help us with our business operations and help us understand how our users use the Site and Services, and to develop and improve them. Also, just as with our third party hosting providers, these third parties may be based (and their servers may be located) anywhere in the world.
6.5 Merger, Sale or Bankruptcy. In the event that MakerBot is acquired by, or merged with, a third party entity, we may (and hereby reserve the right to) transfer or assign the Personal Information and other information we have collected or received.
6.6 Enforcement. We may send or otherwise share your Personal Information with any third party if we believe that disclosure of such information is helpful or reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or governmental request; (b) enforce the terms of service/use governing the Site and/or Services, including investigations of potential violations thereof; (c) detect, prevent, or otherwise address fraud or security issues; and/or (d) protect against harm to the rights, property or safety of MakerBot, our subsidiary and affiliates entities, our users, yourself, or the public.
7. PUBLICLY AVAILABLE INFORMATION
Any content that you make publicly available on or via the Site or Services (such as your Public Profile) will be publicly available to other Users of the Site or such Services. If you actively or passively allow your contact information to be public, you may receive unsolicited messages or activity from other users of the Site or such Services. We therefore encourage you only to post information that you are sure you want to be publicly accessible.
8. AGGREGATED ANONYMOUS INFORMATION
“Aggregated Anonymous Information” is information that we cannot use to contact or identify you and is not linked to information that can be used to do so. It includes passively collected information about your activities on the Site or while using our Services or our Software, such as usage data, to the extent that information is not linked to your Personal Information. We may use Aggregated Anonymous Information collected from our Site or our Services to:
- improve the services we provide through the Site and the Services and customize the user experience, such as by providing targeted useful features and promotions based on the type of services you seek; and/or
- aggregate the information collected via cookies and similar technologies to use in statistical analysis to help us track trends, evaluate the effectiveness of our ads and analyse patterns.
9. OPTING OUT
You may choose not to receive future promotional, advertising, or other Site- or Services-related emails from us by selecting an unsubscribe link at the bottom of each email that we send. Please note that even if you opt out of receiving the foregoing emails, we may still respond to communications initiated by you, as well as send administrative emails that are necessary to facilitate your use of the Site and/or Services (for example, emails confirming print completion, and updates to our policies).
10. YOUR RIGHTSWe would like to maintain accurate Personal Information, and we endeavour to comply with all rights you might have under data protection laws. If you would like to delete, access or correct any of your Personal Information that we may be storing, there may be tools that we make available via the Services. Otherwise, please contact us at email@example.com. to make your request We will treat your request in accordance with applicable laws.
11. LINKS TO AND INTERACTION WITH THIRD PARTY PRODUCTSThe Services may link to, or otherwise enable you to interact with, third party content, products and services. Any Personal Information you provide in connection therewith is provided to the third party. We are not responsible for the privacy practices of such third parties, or for such content, products and services, and we encourage you to read the terms and conditions and privacy policies of each third party that you choose to use or interact with.
13. SECURITYWe take what we consider to be appropriate measures to protect Personal Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we try to use reasonably acceptable means to protect your Personal Information, we cannot guarantee its absolute security or confidentiality. If you have any questions about security on the Site or on our Services, you can contact us at firstname.lastname@example.org.
14. OUR “DO NOT TRACK” NOTICEWe do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Information about that individual consumer’s online activities over time and across third-party websites or online services. We may allow third parties, such as companies that provide us with analytics tools, to collect Personal Information about an individual consumer’s online activities over time and across different websites when a consumer uses the Site and/or a Service.
15. RETENTION OF YOUR PERSONAL INFORMATIONWe will retain your Personal Information only for as long as necessary to fulfil the purpose(s) for which it was collected and to comply with applicable laws. Your consent to such purpose remains valid after termination of our relationship with you.
17.1 California Privacy Rights. California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure (if any) of Personal Information to third parties for their direct marketing purposes. To the extent applicable, you may make such a request by sending an email to email@example.com. Please note that we are only required to respond to one request per customer each year.
17.2 Deletion of Content from California Residents. If you are a California resident under the age of 18 and a registered user of certain parts of the Services, California Business and Professions Code Section 22581 permits you to remove content or Personal Information you have publicly posted. If you wish to remove such content or Personal Information, please contact firstname.lastname@example.org, and provided you specify which content or Personal Information you wish to be removed, we will do so in accordance with applicable law. Please be aware that after removal you will not be able to restore removed content or Personal Information. In addition, such removal does not ensure complete or comprehensive removal of the content or Personal Information you have posted and that there may be circumstances in which the law does not require (or allow) us to enable removal.