MakerBot Support Holiday Hours

Awesome things are coming up as we approach the end of the year, including the holidays and the move to our new MakerBot headquarters in downtown Brooklyn. We’re trying not to let these events interfere with customer support more than they have to, but there are a couple of upcoming dates when MakerBot Support will be partially or completely unavailable.

MakerBot will be closed on December 25th, Christmas Day and January 1st, New Year’s Day. On these days, our Support techs will be visiting family and resting up so they can continue to offer great support in the year to come. On December 26th, as we move our systems from our charming, let’s say “rustic”, old offices to our spiffy new ones, MakerBot Support will be standing by to answer your emails, but will not be available by phone.

The MakerBot Support Team would like to wish you a very happy holiday season, and we thank you for your business! In the mean time, you might also find the answers you’re looking for in our extensive documentation — start at our documentation and support pages.