Product Offering, Warranty and Return Rights by Region

North America
EMEA
APJ
LATAM
Customer Region
North America
Anguilla, Antigua, Antilles, Aruba, Bahamas, Barbados, Barbuda, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Dominica, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Netherlands, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, United States, United States Virgin Islands
EMEA
Austria, Belgium, Cyrus, Denmark, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom
APJ
Cambodia, China, India, Indonesia, Japan, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkey
LATAM
Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, French Guyana, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Suriname, Uruguay
Products Offered
MakerBot Apps
North America
EMEA
APJ
LATAM
MakerBot Labs Experimental Extruder
North America
EMEA
APJ
LATAM
MakerBot PLA Filament
North America
EMEA
APJ
LATAM
MakerBot Print
North America
EMEA
APJ
LATAM
MakerBot Replicator Desktop 3D Printer
North America
EMEA
APJ
LATAM
MakerBot Replicator Mini Compact 3D Printer
North America
EMEA
APJ
LATAM
MakerBot Replicator Mini+ Desktop 3D Printer
North America
EMEA
APJ
LATAM
MakerBot Replicator Z18 3D Printer
North America
EMEA
APJ
LATAM
MakerBot Replicator+ Desktop 3D Printer
North America
EMEA
APJ
LATAM
MakerBot Smart Extruder
North America
EMEA
APJ
LATAM
MakerBot Smart Extruder+
North America
EMEA
APJ
LATAM
MakerBot Tough PLA Filament
North America
EMEA
APJ
LATAM
MakerBot Tough PLA Smart Extruder+
North America
EMEA
APJ
LATAM
MakerCare and MakerCare Preferred (Offered only in United States, Canada, Puerto Rico, United States Virgin Islands, and Jamaica)"
North America
EMEA
APJ
LATAM
Warranty Coverage
North America
6 months from date of delivery to first end-user
EMEA
12 months from date of delivery to first end-user
APJ
6 months from date of delivery to first end-user
LATAM
6 months from date of delivery to first end-user
Non-Warranty Reture Rights
North America
30 days from date of delivery to first end-user plus a 10% restocking fee
EMEA
30 days from date of delivery to first end-user plus a 10% restocking fee
APJ
30 days from date of delivery to first end-user plus a 10% restocking fee
LATAM
30 days from date of delivery to first end-user plus a 10% restocking fee
Region Customer Contact

(if you purchased outside of North America, please contact the authorized MakerBot reseller where you purchased your product for authorized MakerBot support and service)

North America
EMEA
APJ
LATAM
Shipping Policy
North America
Shipping charges are not included in product prices unless expressly indicated at the time of sale. Customer shall pay all shipping, freight, insurance, or any similar charges and taxes
EMEA
Shipping charges are not included in product prices unless expressly indicated at the time of sale. Customer shall pay all shipping, freight, insurance, duties, levies or any similar charges and taxes (including but not limited to import or export duties, sales, use, value add, and excise taxes) including VAT.
APJ
Shipping charges are not included in product prices unless expressly indicated at the time of sale. Customer shall pay all shipping, freight, insurance, duties, levies or any similar charges and taxes (including but not limited to import or export duties, sales, use, value add, and excise taxes).
LATAM
Shipping charges are not included in product prices unless expressly indicated at the time of sale. Customer shall pay all shipping, freight, insurance, duties, levies or any similar charges and taxes (including but not limited to import or export duties, sales, use, value add, and excise taxes).

North America
EMEA
APJ
LATAM