Archive for the ‘MakerBot Z18’ Category

Special Financing just in time for the holidays

If you’ve been thinking about getting a MakerBot 3D Printer as a holiday gift for a loved one (or yourself), you’re in luck!

Your holiday just got more affordable.
MakerBot is excited to announce its partnership with Dell Financial Services (DFS) to offer 12 Months Special Financing on MakerBot® Replicator® 3D Printers when using Dell Preferred Account.

This offer is available on now through the holiday season. Qualified consumers can finance a new MakerBot 3D printer with fast credit decisions and affordable monthly payments. Minimum monthly payments are required during the promotional period. See full terms and conditions here.

Apply Now at

Tagged with 4 comments

MakerBot Factory | Working Together, Shipping Better


Meet The MakerBot Factory Team
Lots of people have asked us what happens at the MakerBot Factory and who works there.  To give you an idea, we’re a Brooklyn-based team of assembly line workers, quality assurance members, warehouse techs, shipping clerks, supervisors, managers, and engineers. Working with MakerBot Quality Assurance and Support teams, we’ve created a system that’s designed to continuously improve based on field data and customer feedback.

MakerBot Then and Now
In 2009, MakerBot production was located in a garage. It has since evolved to include a Brooklyn warehouse that’s over ten times the size of our original location. In just five years, our dedicated assembly work force has grown to over 100 people. The shipping team moved from sending every product via small parcel to implementing a global supply chain. This growth has led to exciting changes and increased complexity in MakerBot operations. With so many moving parts, we’ve had to reevaluate how we approach shipping MakerBot products.

How We’re Making Shipping Better


Shipping complexity is by far one of the biggest challenges we face, largely due to the fact that we now ship to over 100 countries. Unfortunately, we sometimes hear from customers who’ve received MakerBot products damaged from shipping. We work hard to get you your purchase quickly and, but recognize that’s not always the case. We’re always looking for ways to improve the shipping experience so we’re constantly taking feedback from the field and from customers.

In addition to adopting International Safe Transit Association (ISTA) testing standards for shipped products, which include simulations of the harshest shipping experiences, we’ve also changed the packing material from honeycomb cardboard to custom recycled foam. We’ve seen great improvements as a result of these developments. Staying in close touch with our global shippers also helps keep delays and glitches down.

The MakerBot Replicator Z18
Because the MakerBot Replicator Z18 3D Printers are so much larger than all other MakerBot models, we had to learn about the ISTA-3E standards for freight shipping. As a result, we’ve experienced some growing pains, but we’re going above and beyond the ISTA-3E standards to get your printer to you safely.

For example, when we realized that one of our carriers was stacking MakerBot Replicator Z18s on top of one another despite on-box directions, we immediately started shipping them with “no-stack” cones on top of each box. While we realize this is not a fix for all shipping concerns, it is one of the one of many steps we’re always taking to create a better shipping experience for you.


We Work as a Team
Our manufacturing and quality engineers work closely with our Customer Support and Quality Assurance teams to address the needs of our customers. This collaboration has resulted in a better support experience, including additions like device registration, live chat, and a collection of intuitive online support pages, where you can find useful manuals, tips, and suggestions, including articles on issues like:

MakerBot Replicator Z18 shipping damage
MakerBot Replicator Z18 unboxing video

We’ve spoken with both satisfied and frustrated customers, dug through field research, and instituted a number of changes that work toward a better overall experience. We’re excited to continue improving every step of the way and are eager to hear from you. Feel free to contact us at [email protected].

Tagged with , , Leave a comment

MakerBot | Tips for the MakerBot Replicator Z18


The Making Curve
Desktop 3D printing is evolving swiftly and MakerBot is working continually and iteratively to improve both hardware and software. This process involves experimentation and adjustments as the printers, and the software that drives them, are repeatedly fine-tuned. MakerBot employees from all over the company get involved and are constantly providing input as they work with the printers at or near their desks.

With that in mind, we asked Joey Neal, MakerBot’s VP of Digital Products, to share some tips about what he’s testing and tweaking as he works to continually improve print quality on his MakerBot Replicator Z18, a printer that resembles MakerBot’s other 3D printers but is perhaps best appreciated by people comfortable with tweaking and refining.

Back in 2011, Joey built a MakerBot Thing-O-Matic over the course of a couple of weekends and he and his son quickly became addicted to Thingiverse. One printer led to another and in 2013 (after spending many happy hours with his Thing-O-Matic, Replicator, MakerBot Replicator 2, and MakerBot Replicator 2X), Joey officially joined the MakerBot team, where he enjoys creating with a MakerBot Replicator, a MakerBot Replicator Mini, and a MakerBot Replicator Z18.

Massive Means Different
From his office stocked with large 3D prints, Joey had a few things to note right off the bat.

“First off, the Z18 is massive compared to the printers we had at our disposal just last year at MakerBot. It can print for hours and hours, and even days, depending on the model you are printing and settings that you have selected.

“The software team has been working hand in hand with our test engineering team to print, test and learn from results over hours and hours of testing. Print quality at larger volumes is a main focus and here are a few things I have been testing and have seen some quality results.

“Caveat: Your mileage may vary and these are not official MakerBot recommendations but, as a MakerBot operator, it’s always great to get under the hood a little bit and see the results.”

Try Tinkering With the Temperature (and Shells)

“For solid models that do not have a lot of intricate details (that is, gaps where the extruder needs to jump between printings), I have been playing around with raising the temperature a little bit to see how it prints. Some folks have seen some under-extrusion from time to time and temperature plays a big role in laying down each layer.”

“I have created a custom profile in MakerBot Desktop that raises the temperature from 215°C to 218°C. If the model does have a lot of jumps, you may see a bit more stringiness between gaps — so your mileage may vary.”

To try out this idea, create a custom profile of your own. Follow the steps located here in the MakerBot Replicator Z18 knowledge base.

Be careful, though. There are always tradeoffs with raising or lowering the temperature. We’ve found 215°C works well for the majority of models. A higher temperature can work better for others (like a vase), but if yours has lots of “jumps”, as Joey calls them, you may experience an increase in stringiness.

For now, you’ll still need to edit custom profiles with your text editor. But Joey notes the ability to edit a custom profile directly in MakerBot Desktop will be available later this year.

For under-extrusion, you could also try increasing the number of shells (the perimeters printed on each layer of your object). Additional shells make the outside of your print thicker and stronger, and can make up for weakness caused by under-extrusion.

See What the Community is Doing

The Thingiverse community is a great place to share the tips you’ve discovered with fellow MakerBot operators, and to pick up a few yourself. Joey is trying out this clip, shown here, created by community member, Wheeler (Thingiverse 419367).

“It’s a clip you can print and then put on the Z18 housing as an additional safeguard for the Smart Extruder. We have seen some folks have a connectivity issue from time to time and I wanted to see if having the clip on had any effect. So far I have not seen any pauses due to connectivity issues.”

Tagged with , , , 76 comments

MakerBot Replicator Z18 | Order Yours Today


The MakerBot Replicator Z18 3D Printer represents a huge leap forward for MakerBot, the entire 3D printing industry, and anyone interested in making extra-large prototypes, models, and products.

Powered by the new, user-friendly MakerBot Replicator 3D Printing Platform, the MakerBot Replicator Z18 is equipped with a massive build volume of 12 x 12 x 18 inches (2,592 cubic inches!), and an enclosed and heated build chamber designed to minimize curling. That means you can 3D print professional-quality models that are up to one-and-a-half feet (about half a meter) tall.

Need realistic prototypes and complex models? The MakerBot Replicator Z18 offers 100-micron layer resolution. Get smooth-to-the-touch surfaces that don’t need sanding, finishing, or postproduction.

At just $6,499, the MakerBot Replicator Z18 offers a breakthrough advantage with the best price/performance in its category. 


–MAKERBOT CART FOR MAKERBOT REPLICATOR Z18: Provide ergonomic maneuverability for your MakerBot Replicator Z18 and give your MakerBot Filament Case a rolling home. (Shipping Spring 2014)

–EXTRA LARGE SPOOL SIZES: Make massive models all day long with new XL (5 lb) and XXL (10 lb) spools of MakerBot PLA Filament. (On sale Spring 2014)

–MAKERBOT FILAMENT CASE: Loaded with an XXL spool of MakerBot Cool Gray PLA Filament, the MakerBot Filament Case provides large-capacity storage for your XL and XXL spools. (Shipping Spring 2014)


Tagged with 2 comments

Finance with Affirm

How does Affirm work?

Buy now with Affirm and pay over time. It’s simple financing that fits your life.

Monthly Payments

Pay over time with Affirm and split your purchase into 3, 6, or 12 monthly payments. Rates from 10-30% APR.

Easy Checkout

Select the Affirm payment option when you check out and provide some basic information to get instantly approved.

What can we help you with today?
I want to chat with Sales.
I have a question about an existing order.
I have a technical question about my device.
Existing Orders
For faster service, enter your order number
(found in your confirmation e-mail)