Wanted: Team Player. Customer Support Technician.
This position is in the heart of the action of a growing start-up and demands a person who wants to work hard, has patience, technical knowledge and writing skills. You’ve got fires to put out, questions to answer, orders to process, and infrastructure to implement, all the time.
You’ll be responsible for eloquently representing a growing DIY 3D printer and technology company to it’s customers directly. Via email, on the phone, or in person. You’ll help customers solve their technical challenges, sooth their nerves, and reinforce our brand. It’s a challenge, but it’s a dynamic, fun one. The person best suited for this position is an adaptable problem solver with a mind for mechanical, electronic, and software troubleshooting challenges. You’ll put your strong interpersonal and written skills to the test.
We need you to answer emails, but you should also be proficient and comfortable with Mac, PC, and Linux operating systems, design/editing softwares, cameras, and the creative process. The office tools we use most of the time should be a no-brainer. Current MakerBot Operators preferred, but not a requirement. If you’ve had experience with DIY technology, that could be very helpful. You will be processing orders, so an interest in participating directly in a multifaceted online store is a final requirement. Full time, on-site only.
Desire to offer revolutionary technologies and change the world a plus.
Help democratize manufacturing and establish personal manufacturing as a household phrase.
Submit your cover letter, resume, and linkedin profile (preferred)
Brooklyn. Easy access to subway.
Reply to: http://newyork.craigslist.org/brk/tch/2239730862.html
No phone calls, please.
| Tagged with | Botcave, Cupcake CNC, jobs, makerbot, Support, technician, thing-o-matic, Thingiverse | Leave a comment |








