Wanted: Team Player. Customer Support Technician.
This position is in the heart of the action of a growing start-up and demands a person who wants to work hard, has technical knowledge and writing skills. You’ve got questions to answer, orders to process, and jobs to track.
You’ll be responsible for eloquently representing a growing DIY 3D printer and technology company to it’s customers directly. Via email, on the phone, or in person. You’ll help customers solve their technical challenges, sooth their nerves, and reinforce our brand. It’s a challenge, but it’s a dynamic, fun one. The person best suited for this position is a detail oriented problem solver with a mind for mechanical, electronic, and software troubleshooting challenges. You’ll put your strong interpersonal and written skills to the test.
We need you to answer emails, but that’s the tip of the iceberg. You should be a self starter proficient and comfortable with Mac, PC, and Linux operating systems. Experience with WordPress or Zendesk a plus. The office tools we use much of the time should be a no-brainer. Current MakerBot Operators preferred! If you’ve had experience with DIY technology, that could be very helpful. You will be processing orders, so an interest in participating directly in a multifaceted online store is a final requirement. Full time, on-site only.
Desire to offer revolutionary technologies and change the world a plus.
Help democratize manufacturing and reinforce MakerBot as a global brand.
Submit your cover letter, resume, and linkedin profile (preferred)
Brooklyn. Easy access to subway.
No phone calls, please.
Please respond to http://newyork.craigslist.org/brk/csr/2550478297.html
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