Introducing MakerCare For Service And Repairs
Look out, world. Your MakerBot just got a whole lot more taken care of.
With the launch of the MakerBot Replicator 2 Desktop 3D Printer today, we also announce a new premium service offering from our famous Support Team. In addition to the expert online help that is always available with all MakerBot product, the new MakerCare package gives our customers an added level of security for the times when things go wrong. Says Ben, “It’s great for us to be able to provide a deeper level of care, now that the use cases of our machines are getting more and more complex. We want to keep your Replicator 2 happy and healthy for a long time.”
MakerCare is available in one-year plans for the Replicator 2, and only at the time of purchase. If you’re pondering an awesome future with a MakerBot Replicator 2 on your desk, we strongly urge you to tack on MakerCare.
Every new MakerBot product comes with friendly support of expert MakerBot Technicians. Along with responsive email and phone support, tutorials, documentation, and “troubleshooting” guides, the MakerCare program includes the following added benefits:
1. Online support tools to help you troubleshoot and fix the easy stuff.
2. Access to friendly, expert MakerBot technicians
3. MakerCare repair kits for simple repairs
4. 50% coverage of shipping costs on approved part exchanges. (Some restrictions apply)
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