MakerBot Industries

Due to an overwhelming response, I’m sad to report we have accepted as many orders as we can for Thing-O-Matics for Christmas arrival. You can still order them, but you won’t be able to put a big box under the tree. We suggest giving your MakerBot-craving loved ones a card on the 25th that says “You’re getting a MakerBot delivered in a few days.”

Our shipping crew has been working long hours sending out the high volume of orders we’ve taken in this holiday season, and today’s day-long outage at our colocation facility has not made their job any easier.  We’ve used the time to double-check our numbers and we’ve had to make the call — no more guarantees about December 24th delivery.   We are waiting on several parts shipments, we simply cannot guarantee delivery before Christmas.

Order placed prior to December 6th should still ship for Christmas arrival.

Additionally, we will be accepting orders for only more 10 fully-assembled Thing-O-Matics this year, so our bot-building team can catch up with previously-filed orders.  These fully-assembled units have a 4-5 week lead time and will be shipping in January 2012.

We still have Thing-O-Matics to sell, and these will be available for order as soon as we get our servers moved to the cloud. While we can’t guarantee that the box will be under the tree on December 25th, you should have your kit orders soon thereafter.

Finally, we’d like to take the time to say thank you to all of our amazing customers.  This year has been an intense, exciting journey, and you, our customers, have made it possible.  We really wish we could give all of you everything you want instantly.  Thanks for your patience as we go through these growing pains.

Update: Since we’re not going to be able to get these under the tree, we’re dropping the price for Thing-O-Matic kits by another $100 for those of you who are ordering now.  This is a thank-you to those of you who will have to wait a bit longer for their MakerBots!